Where can I find a copy of my tax invoice?
Once you have registered for the conference you will receive a confirmation email from email@example.com. Please note that the email confirmation will be sent to the email address entered when registering for the conference. This confirmation email contains a link to your PDF tax invoice.
Will I be sent my conference pass/ticket in advance?
No, you will not receive a hardcopy conference pass/ticket prior to the conference.
However you will receive a registration confirmation email shortly after registering. This email will include a link to a printable registration confirmation – please print this confirmation and bring with you to the conference registration desk at the Adelaide Convention Centre in order to speed up the registration process on the day.
Can someone attend the conference in my place?
Yes. If you are no longer able to attend the conference we may be able to transfer your registration to the name of to a colleague or friend free of charge, however you will need to email firstname.lastname@example.org and inform us of the change at least 14 days prior to the conference.
I can no longer attend the conference, can I get a refund?
All cancellations and refunds will incur an administration fee of $100. No refunds will be issued after 14 days out from the event, and the full registration fee will be forfeited. ‘No Shows’ to the event will be charged the full registration fee. All cancellations to a registration must be made in writing to the Australian Institute of Architects: email@example.com.
What information should I bring with me to the conference?
The confirmation email received shortly after registering, includes a link to a printable registration confirmation – please print this confirmation and bring with you to the conference registration desk at the Adelaide Convention Centre. Identification of the ticket holders name may also be required at the registration desk.
Can I purchase a half-day or 1 session only ticket?
No, unfortunately we do not offer half-day tickets; you will need to purchase a single day ticket as outlined on the registration page. Please note as there is a significant discount for the SONA and student full conference ticket types, there will not be any single day tickets available.
How do ‘Flexi Tickets’ work and how do I manage them?
Flexi Tickets are fully transferable between different employees of the same practice, with the condition that only one person per flexi ticket purchased may attend the conference at any one time. The ticket can be left for collection, at the registration desk or you can arrange alternative transfer with co-workers. This ticket allows access to all conference sessions for one person per session, and one lunch on Friday and Saturday. If you would like more information on this ticket type, please email firstname.lastname@example.org.
I have registered online but haven’t received a confirmation email.
Please note that the email confirmation will be sent to the email address entered when registering for the conference. The confirmation email will be sent within 15 minutes of confirming your registration online.
As it is becoming increasingly difficult to send emails that do not end up in peoples JUNK/SPAM folders; if you do not receive the confirmation email please check your junk mail folder for an email from: email@example.com, or add this address to your Safe Senders list. Please contact firstname.lastname@example.org if you still do not receive the confirmation.
Online registrations have closed, but I want to attend the conference.
Once online registrations have closed, the registration webpage will have a link to a downloadable PDF hardcopy registration form. Please print and fill this out with credit card details, and bring along with you to the conference registration desk at the Adelaide Convention Centre during registration times. Note, once online registrations have closed, we will not be accepting emailed registration forms either, therefore please just bring the filled in form with you on the day.
When will the conference registration desk be open during the conference at the Adelaide Convention Centre?
Exact registration opening hours will be confirmed on this website closer to the event. This information will also be emailed to all conference delegates one week prior to the conference, alongside other important information for conference attendees.
Where can I find the latest conference program?
Visit the ‘Program’ webpage of this website to view the latest conference program. Additional fringe events and tour information is also available on the ‘Events’ webpage. You will also receive a program booklet at the conference upon registration.
How do I gain CPD points at the conference?
Will the conference sessions be recorded? How can I view the conference sessions after the event?
Some conference sessions will be recorded and may be made available for purchase after the event at www.continuum.com.au. For more information on accessing and purchasing the sessions in the months following the conference, email email@example.com.
Does my conference ticket include the Opening Party?
No, your conference registration ticket price does not include entry to the conference opening party. The opening party is an additional fringe event and has a separate cost associated with purchasing tickets. You can purchase opening party tickets through the same online registration link simultaneously when booking your conference registration, or at a later date.
I’ve purchased my conference ticket online and now wish to purchase Opening Party tickets, but the online system won’t allow me?
Please contact the Institute’s National Events team if you experience any difficulties in purchasing an opening party ticket. Email firstname.lastname@example.org.
When will fringe events and tours be finalised, where do I find more information and how do I register?
Visit the ‘Events’ webpage of this website for more information. The fringe events program is planned to include a number of events taking place all day Thursday and all day Sunday. Exhibitions, tours, workshops and other fringe events will be regularly updated onto the fringe events webpage throughout the months prior to the conference. Individual registration for these events will be required and accessible via the webpage. Please note some fringe events will have limited capacity and often sell out fast.
Where is the Adelaide Convention Centre located?
Address: North Terrace, Adelaide SA 5000
The Adelaide Convention Centre is conveniently located in the heart of the city centre and nestled within the beauty of the Riverbank Precinct, surrounded by parklands and the River Torrens.
Close proximity to the medical hub, entertainment, cultural and sport precinct, the Centre is a short walk to international and boutique hotels and accommodation. Public transport, the Adelaide Railway Station and a taxi ramp are located at the venue. The international airport is just seven kilometres from the Centre, making a quick and economic taxi ride.
I’m struggling to find accommodation in Adelaide?
Visit the ‘Accommodation’ webpage of this website for a range of Adelaide accommodation rates we have sourced, exclusive to our conference delegates.
I’ve allowed myself some free time, what else can I do in Adelaide?
Visit the ‘Events’ webpage of this website for more information on events coinciding with the conference. The fringe events program is planned to include a number of events taking place all day Thursday and all day Sunday. The ‘Events’ webpage will be continually updated in the coming months with visitor information, suggestions and tours that may be of interest to you while in Adelaide for the conference.
I’m interested in volunteering at the National Conference, what do I do?
The Australian Institute of Architects call for a limited number of volunteers to assist at the National Architecture Conference. Volunteer tasks include; satchel packing, registrations, general enquiries, assistance on Architecture tours, directing delegates, as well as general setup and tasks associated with the event. If you are an interested SONA member, please email email@example.com.
What if I have special dietary requirements?
Please enter any dietary requirements you may have when registering online. If you have forgotten to do so, please email firstname.lastname@example.org.
Is the Adelaide Convention Centre and theatre wheelchair accessible?
Access and facilities for people with disabilities are provided throughout the Centre. All car parks and buildings are wheelchair accessible. If you require more details please visit the accessibility page of the Adelaide Convention Centre.